Effective: 06/26/2018                                                                           

Last modified: 06/05/2019



Privacy Policy



This privacy policy describes the way in which Eddii.inc (the “Company”) collects, uses and discloses information about adults, parents and their children who have an Account through Eddii (the “App”) operated and owned by the Company, related to any of the services (“Services”) listed on our App.  Our Services are directed towards adults (“Adult User”), referred to as “User.”


Please read this Privacy Policy closely.  By using the Services, you agree to the handling of your information in accordance with this Privacy Policy.

1.  Services and Users

Services the company provides to its users include, but are not limited to, engaging users in managing their health, data tracking and engaging in a community.  Users of Services include Adult Users over the age of 13.  

2.  Content you submit

a.  Information users provide to us

We collect information that Users provide when using the Services, including when Users create an Account, sign up for Services, or contact us with a question, comment or request.

b.  Users

Users are asked to provide certain information about themselves when registering for an Account, including email address, username, type of diabetes, medication delivery method, age range, meal times, target blood glucose range and HbA1c (Hemoglobin A1c).  We will not ask for a User’s name, specific age, social security number, address, zip code or any other specific information that will readily identify the User. 


If the User is concerned that the information requested during registration and thereafter is sufficiently unique to identify the User, then the User should not use the App. 

3.  Information we collect from Users

We collect information directly from users of Services in the form of the actions they take and activities they complete when using the Services.  For example, we may collect information about patterns of usage, which activities are commenced and completed, when an activity is stopped and which areas of Services are most frequented. 

4.  How we use information

We may use information collected from Users for the following reasons:


  • To permit you to register and use the Services

  • To provide you with appropriate customer service

  • To send you marketing communications that we believe may be of interest.  You can always choose to stop receiving these marketing messages by simply following the instructions contained in the message.  For all Accounts, you may not opt out of receiving administrative messages from us; such as password reset emails and customer support messages.

  • To respond to your inquiries and fulfill your requests, retrieve your password or provide technical support

  • To allow us to assess and improve the Services

  • To maintain and analyze the functioning of the Services

  • As we believe to be necessary or appropriate:

  1. Under applicable law, including laws outside of you country of residence

  2. To comply with legal proceedings

  3. To respond to requests from public and government authorities outside your country of residence

  4. To detect violations of and enforce our terms and conditions

  5. To protect operations or those of any of our affiliates, including the security of Services

  6. To protect our rights, privacy, safety or property of that of our affiliates, you and others

  7. To allow us to pursue available remedies or limit the damages that we may sustain

5.  When we disclose information to third parties


We will only disclose information to third parties under the following circumstances:

  • Subject to Confidentiality Agreements, the terms of this Privacy Policy and applicable law, information may be disclosed to service providers, advisors, potential transactional partners or other third parties in connection with the consideration, negotiation or completion of a corporate transaction in which we are acquired by or merged with another company, or we sell, liquidate, transfer or license all or a portion of our assets in bankruptcy or otherwise.  This means that if some of all of our assets are acquired or otherwise transferred or licensed, including in bankruptcy, that such acquirer shall be subject to the same commitments stated under this Privacy Policy.

  • We may also disclose de-identified and / or aggregate User information for any other purpose as permissible by applicable law – For example, the distribution of de-identified user records to outside researchers or the distribution of reports containing aggregate user demographics. 

  • Where legally required and in certain other cases, we may make such disclosures without first providing notice to Users. 


6.  Account Cancellation and Data Deletion

At any time, Users may cancel their Account by Contacting Us (see Section 10).  Upon Account cancellation, de-identified User information may nonetheless persist internally in our archive files or similar database, and may still be used, on a de-identified basis, for our internal support, administrative, and record-keeping purposes including, but not limited to, allowing us to improve the Service through research, evaluation and analytics as permissible by applicable law. 

7.  Security and back-end hosting

We do not ask Users for any unique identifiable information.  Nevertheless, the security of your information is important to us.  User data will be collected and stored on AWS (Amazon Web Services).  Please be aware that we cannot guarantee the absolute security of your information.  Moreover, we are not responsible for the security of information you transmit to the Services over networks that we do not control, including the Internet and wireless networks. 


8.  Changes to our Privacy Policy

If we update this Privacy Policy, we will notify you by posting the revised Privacy Policy on the Services.

10. Contact Us

Please send any comment, question or complaint regarding our Privacy Policy or any request to access or correct your Personal Information by email info@eddiihealth.com, or by mail to 750 Lexington Ave, New York, NY 10022

750 Lexington Avenue

New York, NY


United States

  • Eddii